Our office hours are Monday through Friday, 8:00 a.m. – 4:30 p.m.
Our phone number is 407-830-8661.
As we are gastroenterology specialists, you should check with your insurance carrier to
find out if a referral from your primary care physician is necessary.
We have an automated phone system.
If you need an appointment, please call extensions
100 or 101. Since our phone system is automated, you will have
an option to leave a voicemail message for the person/department
you are trying to reach. Your voicemail messages will be returned
as soon as possible. When leaving a voicemail message, please
leave all pertinent information regarding your call including name,
date of birth, reason for call and a phone number to reach you.
Call our prescription line at ext. 200, and we will let you know if you need an office visit prior to having your medication refilled. Please call us at least 1 week prior to needing a refill.
Digestive Disease Consultants and Palm Endoscopy Center are both participating
providers for most Central Florida Insurance Plans. If you are unsure whether
we participate in your particular plan, please call our office at 407-830-8661, ext 108, 104, or 170, and we will be glad to assist you.
For your safety it our policy that you have a responsible driver
to drive you home after your procedure. No taxis are permitted.
No, so that we may properly evaluate your health you must be
seen by a physician prior to having a colonoscopy.
Your procedure should take approximately two hours total
from time of admission until discharge.
With conscious sedation, patients typically do not feel discomfort during their procedure. After
the procedure you may feel bloated or gassy.
Typically it takes about 5-7 days
for us to get back any biopsy results.
Our policy is to protect your privacy
to the best of our ability. With this in mind, we will
speak only to you (the patient), unless you indicate in writing that there
is someone else we may speak with. When returning a call from the office, please leave a cellphone or preferred contact number, as well as authorization to leave a more detailed message if you so desire.
Please call 407-830-8661 and follow the prompts to extension 118 to access
Medical Records. Arrangements will be made for timely delivery by mail or fax, at a nominal fee in some cases. Same day delivery of records is not possible.
Both Digestive Disease Consultants and Palm
Endoscopy Center have medical
billing professionals available to help you with any billing
or insurance questions you may have. Please call 407-830-8661 and following
the prompts to access our Business Office.
Patients who fail to arrive for scheduled appointments, without 24 hours prior notification, inconvenience both the physician as well as the patient who could have been seen earlier if that appointment had been made available in advance. If you find it necessary to cancel or
not show up for a scheduled encounter and
do not give
at least 24 hours notice for an office visit or 72 hours (3 days) for a procedure, we will have to charge you
a fee. For office visits, there is a $25 charge and for procedures
the fee increases to $100.
Yes. Below is a list of all of our forms. Please download the form(s) you need, complete them at your convenience in legible black ink, and bring them with you to your initial office visit.
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